Take your first step into the world of counselling with this inspiring and supportive introductory course. I will help you build a strong foundation in essential counselling techniques, theoretical understanding, and self-awareness.
Level 2 counselling 16+
This course provides an excellent introduction for those considering careers in counselling, healthcare, or education. It helps you stand out with strong interpersonal and reflective skills.
Through a carefully structured programme, you will explore key themes including communication, reflection, and diversity. You will develop practical skills that enhance your ability to listen deeply and respond with empathy—skills that are valuable both professionally and personally.
The SEG Awards Level 2 Award in Counselling Concepts is an introductory qualification designed for anyone interested in developing an understanding of counselling and helping relationships. Whether you are considering a future career in counselling, work in a people-focused role, or simply want to improve your communication skills, this course provides a strong foundation in counselling theory, ethics and self-awareness.
At Insight Training, the course is delivered in a supportive, interactive and reflective learning environment. Sessions combine tutor-led teaching with group discussions, practical activities, case studies and opportunities to practise communication skills. You will be encouraged to participate in discussions, reflect on your own experiences and develop your understanding of how counselling skills can be applied ethically and effectively.
The qualification consists of three mandatory units, each designed to build your knowledge, understanding and personal awareness.
This unit introduces learners to the counselling profession and explores the principles that underpin safe, ethical and effective helping relationships.
Learning Outcomes
By the end of this unit, learners will be able to:
This practical unit develops the communication skills required to establish and maintain effective helping relationships.
Learning Outcomes
By the end of this unit, learners will be able to:
Learners will regularly participate in skills practice sessions, allowing them to build confidence in applying counselling communication techniques appropriately.
Self-awareness is central to effective counselling practice. This unit encourages learners to explore their own values, beliefs and experiences and understand how these may influence helping relationships.
Learning Outcomes
By the end of this unit, learners will be able to:
This 10 week course takes place during term time and is designed for those who prefer to study during the evening.
Take your first step with this inspiring introductory course. I will help you build a foundation in core counselling skills, including active listening and establishing helping relationships.
Sessions take place on the following weeks:
This intensive 6 week course is held during the day and is perfect if you want to complete your training more quickly.
Take your first step with this inspiring introductory course. I will help you build a foundation in core counselling skills, including active listening and establishing helping relationships.
Sessions take place on the following weeks:
About the Course
Learning journals form an important part of the qualification. Learners will complete a reflective learning journal throughout the course, encouraging critical reflection on:
Assignments are internally assessed by Insight Training and quality assured in line with SEG Awards requirements.
There are no examinations for this qualification. Assessment is completed through three written assignments, one for each unit, with an expected word count of approximately 1,000–2,000 words per assignment.
The Level 2 Certificate in Counselling Skills is the ideal starting point. It is designed specifically for beginners and those with no prior experience who want to explore a career in therapy.
Throughout the course, you will:
• Develop core counselling skills, including active listening and establishing helping relationships
• Explore the main theoretical approaches to counselling including Person-Centred, Psychodynamic and Cognitive Behavioural Therapy.
• Gain an understanding of diversity, inclusion, and anti-discriminatory practice
• Reflect on your own personal development and identify future learning goals
The journey usually begins with foundational Level 2 and Level 3 certificates. To practise as a professional, you will then need to complete a Level 4 qualification, which includes supervised client work.
No formal examination takes place and certification is awarded through assessed assignments.
Success in this field is built on a commitment to personal growth and ethical practice. Key skills include the ability to listen deeply, show genuine empathy, and maintain professional boundaries.
Yes, I offer flexible options to suit different schedules. This includes evening sessions and term-time only courses, allowing you to gain your qualifications while managing your other commitments.
The need for mental health support continues to grow, and counsellors play a vital role in helping people navigate challenges such as anxiety and trauma. It is a rewarding career that offers the chance to make a real difference.
I ensure all my training aligns with nationally recognised standards. My courses use units developed with Skills for Health and are respected by organisations such as the BACP.
Participants consistently highlight the safe, inclusive environment, the clarity of delivery, and the immediate impact on their practice. Many describe feeling more confident, more reflective, and better equipped to support neurodivergent clients. Whether you’re looking to expand your specialist knowledge or refine your therapeutic skills, these CPD workshops provide a meaningful and impactful learning experience that stays with you beyond the session
“The depth of knowledge and passion really shone through. The training was seamless, engaging, and thoughtfully delivered.”
“Claire created a warm, welcoming space where I felt at ease almost immediately. Her ability to combine lived experience with research made the training both powerful and accessible.”
“I loved the balance of clear theory, practical tools, and opportunities to reflect and ask questions.”
“Incredibly informative and directly applicable to my practice I was able to make changes with a client straight away.”
“A fantastic learning experience I would absolutely recommend it and attend again.”
“Claire’s approach was calm, inclusive, and engaging. The pace was just right, with plenty of opportunities to interact and deepen understanding.”
